Shipping Policy
Thank you for choosing Optimance! We understand the importance of timely delivery and strive to provide a seamless shipping experience for our customers. Please take note of our shipping policy to ensure a smooth delivery process.
Cost: Shipping to the US is FREE!
Handling Time: We kindly ask for your patience as we prepare your order for shipment. Please allow up to 2 business days for handling before your order is dispatched. Our dedicated team works diligently to ensure that your package is carefully packaged and ready for transit.
Shipping Method: We have partnered with USPS (United States Postal Service) to deliver your order via USPS Priority Mail. USPS is a trusted and reliable shipping carrier known for their efficient and secure delivery services. Rest assured that your package is in good hands.
Shipping Time: Once your order has been handed over to USPS, please allow an estimated 1-3 business days for delivery. While we strive to deliver your package as quickly as possible, please note that shipping times may vary depending on your location and any unforeseen circumstances that may arise during transit.
Tracking Information: To keep you informed about the progress of your shipment, we will provide you with a tracking number as soon as your order is dispatched. You can use this tracking number to monitor the status of your package and anticipate its arrival.
International Shipping: At this time, we only offer domestic shipping within the United States. We apologize for any inconvenience this may cause and hope to expand our shipping capabilities in the future to serve our international customers.
Customer Support: Should you have any questions or concerns regarding your shipment, please do not hesitate to reach out to our dedicated customer support team. We are here to assist you and ensure that your shipping experience is hassle-free.
We appreciate your understanding and cooperation in adhering to our shipping policy. Your satisfaction is our top priority, and we are committed to delivering your order in a timely and efficient manner. Thank you for choosing our shop, and we look forward to serving you!
Email: sales@optimance.org with any questions or concerns.